Privacy policy

Etorki Abrasivos / Privacy policy

1. Responsible for the processing

  • Owner: ETORKI S.L. (hereinafter, «ETORKI»)
  • Registered office: Avda. Pinoa, 8 – 48170, Zamudio
  • TAX ID: B95611075
  • Telephone: +34 944 52 08 12
  • Fax: +34 944 52 13 79
  • E-mail: info@www.etorki.es

This Privacy Policy shall apply to the website https://www.etorki.es as well as to all sub-pages (hereinafter referred to as the Website) hosted on the same domain.

2. Purpose of data processing

Depending on the service that the user has requested on our Website, his/her data will be processed for different purposes:

If the user has filled in the contact form:

  • To respond to their request and deal with their queries;
  • To provide information about our products and services;
    If the user has subscribed to the Blog:
  • Periodically send electronic communications about our products and services, events and news related to our professional sector.

If the user has accepted our Cookies Policy:

  • To carry out anonymous statistical reports regarding access habits and the activity carried out by users on the Website;
  • To elaborate a commercial profile of the user and to carry out commercial actions adjusted to the same.
  • For more information about the use of cookies on this Website, please refer to our Cookies Policy.
  • ETORKI will not use the personal data of users for purposes that are incompatible with those that appear in this Policy or are specifically described in the forms on the website or in the Cookies Policy.

3. Retention period

The personal data provided will be retained for as long as a professional relationship is maintained or there is a mutual commercial interest, and their deletion is not requested by the interested party and in any case until the legal retention periods are met.

Users may revoke their consent at any time by writing to the e-mail address info@www.etorki.es

The data of users subscribed to the Blog will be kept until the cancellation of the subscription is requested. The subscription can be cancelled at any time via a link in the footer of our emails or by sending an email to info@www.etorki.es.

4. Legitimation

ETORKI is legitimised to carry out the processing of the data of the users of the Website by the consent of the interested party, requested for the specific case:

  • Contact forms;
  • Subscription to the Blog;
  • Cookies consent banner.

You may withdraw your consent at any time by writing to info@www.etorki.es.

5. Recipients

In general, we do not transfer users’ personal data to third parties, except in the case of legal obligation, public interest or similar situations.

Users’ personal data may be communicated to entities or professional collaborators who provide services to improve the operation and effectiveness of the services of this Website, with whom ETORKI has signed the corresponding contract for the processing of personal data.

In those cases in which ETORKI has service providers for the maintenance of the Website that are located outside the European Union, these international transfers will be carried out in accordance with ETORKI’s commitment to the protection, integrity and security of the personal data of the users.

ETORKI uses the ActiveCampaign subscription service to carry out marketing, sales and customer service activities on this Website. For this purpose, ActiveCampaign may access users’ personal data.

Data transfers to ActiveCampaign in the U.S. will be made in compliance with standard contractual clauses adopted by the European Commission for international data transfers between a data controller established in the European Union and a data processor outside the EU.

The content of the standard contractual clauses can be accessed at the following link: https://www.activecampaign.com/es/legal
ActiveCampaign’s privacy policy can be accessed at the following link https://www.activecampaign.com/legal/privacy-policy.

6. Use of the social media «share» button

If you choose to share information from this Website, for example Blog articles, via the «share» button or plug-in, your personal data will be transferred to the relevant social network.

ETORKI has no control over the information that social networks collect through the use of plug-ins. We encourage you to keep yourself informed of the purpose and scope of the collection of personal data that is carried out through the plug-ins by consulting the privacy policy of the corresponding social network.

7. Rights

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them by writing to info@www.etorki.es.

Data subjects have the right to access their personal data, as well as the right to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defence of claims.

In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

In certain circumstances and for reasons relating to their particular situation, data subjects may request their right to data portability.

You may withdraw your consent at any time as well as exercise your rights of access, rectification, deletion, limitation, portability and opposition provided for in the General Data Protection Regulation by sending us an e-mail to the address info@www.etorki.es and sending the following information: Name and surname, address for notification purposes, request for the right you wish to exercise and indicating «Data Protection» in the subject line and attaching a copy of DNI/NIE/Passport.

In the event that any of your rights have been violated, you have the right to file a complaint with the Spanish Data Protection Agency (https://www.aepd.es).